COGTA envisages “People Centred sustainable Co-operative governance”.

 “KZN COGTA will coordinate and foster cooperation amongst governance institutions and build capacity to accelerate delivery of high quality services to communities”.

Transparency, integrity, professionalism and objectivity Allowing service beneficiaries and staff to ask questions and responding to their enquiries honestly, frankly and timeously.
A high standard of fiscal discipline and accountability All expenditure be accounted for and be aligned to departmental objectives.
Value for money Adding value to the lives of service beneficiaries.
Open communication and consultation Listening to, taking account of the views and paying heed to the needs of service beneficiaries, when deciding what services should be provided.
Respect for staff and investment in them as a valued asset Treating staff with consideration and respect and assigning development programmes in line with the Department’s objectives and providing a wellness programme.
Recognition of performance excellence Rewarding and recognising staff for good performance.
Service excellence through teamwork, sound planning and committed implementation Support programmes developed by the Department are designed and monitored to impact on service beneficiaries.